Jira is a ticket application from Atlassian. Working on tickets for development purposes (e.g. bug tracking) or support requests are the key goals of Jira. With our long time server experience for Atlassian products (since 2008) your Jira instance has found the right hosting on our servers. The dedicated Jira server comes prepared with a fully installed and ready to use Atlassian Jira application.
| Software Stack | |
| Operating System | Debian Linux |
| Database | Jira compatible MySQL or PostgreSQL version |
| Atlassian Jira | Latest Enterprise (LTS) release on new setup (specific version is possible) |
| Access and Administration | |
| Application administration access | Jira is managed via its web user interface |
| Remote access | SSH access with permissions to restart Jira and access to data |
| Background Management and Support by Infiniroot | |
| 24/7 Monitoring | Yes |
| Regular System Updates | Yes |
| Support languages | English, German, French |
| Backup included | Yes |
| Backup interval | Daily incremental (differential) backup |
| Backup retention | 1 month |
| Additional services on request | |
| Jira migration | Support for migrating your existing Jira instance (on a per hour basis) |
| Application troubleshooting | Troubleshooting application issues which are not caused by server (on a per hour basis) |
